Does Journey's offer free returns? What's their exchange policy?

What's Journey's returns and exchanges policy? Can you return in-store? How many days do you have to return items to Journey's for a full refund? Do I need a receipt to return my item to Journey's? Do items need to be in new condition?
Free return policies rating: 5.0 - 1 ratings
Yes, Journeys does offer free returns & exchanges.
View details
Shopping tip: Journeys also offers coupons and promo codes.
You can use Journeys coupons to unlock discounts at their website. View 2 active coupons.
What other shipping & returns policies does Journeys offer? Here's their scorecard:
Free Shipping: Yes – More details Free Returns & Exchanges: Yes – More details
International Shipping: No – 8.3k stores offer this Curbside Pickup: Yes – More details
Ship to Store: No – 37 stores offer this
Do you have experience with this?Actually, I work for Journeys
Get verified for Journeys and control your brand's voice and content on Knoji. It's 100% free. Get verified now
How would you rate Journeys' free return policies?
Share your opinion
Rate Journeys' free return policies:
(Optional) Include a photo to illustrate your review of Journeys' free returns & exchanges
Share a detailed story to provide more help to more shoppers (add 100 more characters to post).
Knoji Staff
343
 Aug 1, 2018

Yes, Journeys does offer free returns and exchanges. You can find additional information about Journeys's free return policies on their customer service page here. You can also visit their homepage to see if Journeys has posted additional information on their free return policies.

Update: we've found 1,635 more apparel stores like Journeys that currently offer free returns & exchanges and 1,635 apparel stores that are offering free returns & exchanges . You can also view all 11,289 stores that offer free returns & exchanges across all categories.

Promo Codes
Journeys also has 8 discount codes active today (view all) — click to copy & use:
View details & use
B108DU1A
View details & use
F082LQ5Z
View details & use
F08922HW
View details & use
F0819CN0
View details & use
F122MS8R
View details & use
F122FE56
View details & use
F080P87X
View details & use
F084N137
Update
As of Saturday, Amazon is offering discounts on top footwear products like Journeys. Get this deal >>
This user rated Journeys' free return policies: 5.0
Upvote(0)
Add reply
Is this post inaccurate? Let us know the issue and our team will review and address it.
Do you work for Journeys? Edit answers, respond to customers, and promote offers by verifying your account as a brand rep.
(Optional) Attach a photo with your reply

Journeys FAQ

Does Journeys offer free shipping?

Yes. As of January 3, 2019, Journeys does offer free shipping policies. View the discussion thread for more details.

Does Journeys offer free returns & exchanges?

Yes. As of August 1, 2018, Journeys does offer free return policies. View the discussion thread for more details.

Does Journeys offer international shipping?

No. Based on our last check on April 30, 2019, Journeys was not offering international shipping policies. Check the full discussion for updated information.

Does Journeys offer curbside pickup?

Yes. As of September 30, 2020, Journeys does offer in-store pickup. View the discussion thread for more details.

Does Journeys offer ship to store?

Based on our records, Journeys does not currently offer ship to store options. Check the full discussion to learn more.
View full FAQ
journeys.com
Rated 4.8 - 51 reviews
Add rating
Follow
More brands like this
Work for Journeys?
Get Verified for Journeys
Become a verified brand rep for Journeys and amplify your brand's voice on Knoji. Moderate content, respond to reviews, and promote offers. Knoji is a social discussion platform that's 100% free to use.
Get verified now
Company email address required
Journeys Reviews Promo Codes Journeys Alternatives